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When live performance returned post-COVID, the Thousand Oaks-based nonprofit TOArts needed more than a reopening plan—they needed to strengthen the audience for the three resident companies. The challenge was clear: reignite awareness and drive attendance for Pacific Festival Ballet, New West Symphony, and 5-Star Theatricals while capturing a younger, more diverse audience.
TOArts tapped Consortium Media to architect and execute a full-scale Audience Development Initiative with our cultural and precision strategy for measurable growth and sponsor potential.
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Working with CSUCI and regional media partners, CM+ conducted a far-reaching audience survey, generating 991 responses. The data revealed:
This data became the backbone of a targeted campaign strategy.
CM+ had, from the beginning, decided to activate a 25-mile trade radius around the Bank of America, Performing Arts Center, targeting high-intent zip codes like Simi Valley, Calabasas, Agoura Hills, Ventura, and Woodland Hills. The survey was distributed in this strategic area of audience development.
📍 These areas, once overlooked, now account for 64% of all ticket sales—with some zip codes showing over 100% growth in ticket volume. That’s regional transformation at work.
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We launched a new landing page—Showtime.toarts.org—serving as a one-stop destination for arts lovers. Also, from the Survey information. Simultaneously, we launched a full-funnel content strategy:
This blend of storytelling and strategy delivered unprecedented click-throughs and reengagement in previously low-performing markets.
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Beyond increasing ticket sales and awareness, this campaign created a sponsor-ready ecosystem:
This wasn’t just a marketing win. It was a win for the arts, for community, and for meaningful local partnerships.
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If you’re looking to grow audience awareness, reintroduce your brand post-crisis, or position your organization for long-term sponsorship impact—let’s talk.
We’ll help you turn insights into impact—just like we did for TOArts.
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